Frequently Asked Questions 

Yes! You can walk on your freshly cleaned carpet with clean shoes. Whenever possible, keep foot traffic light until it dries completely, and use caution when stepping onto hard floors, as damp shoes can be slippery. 

• Store fragile or breakable items somewhere safe.

• Vacuum the areas being cleaned to pick up loose dirt, pet hair, and debris.

• Pick up toys, books, clothing, and other items from the floor.

• Move small furniture and dining chairs out of the areas you would like cleaned.

• Point out any stains, pet accidents, or other concerns when we arrive.

To protect your belongings and keep our technicians safe, we do not move furniture. If you would like the carpet beneath certain pieces cleaned, please arrange to have them moved before your appointment.

Your technician will take great care to thoroughly clean up to and around any furniture left in place. Fortunately, carpet beneath furniture typically receives less foot traffic and collects less dirt than exposed areas.

Most carpets take about four to eight hours to dry after cleaning. The temperature, humidity, and airflow in your home can make that time shorter or longer.

Faster drying starts with how we clean. Applying a pretreatment loosens soil before rinsing begins, so we can thoroughly flush dirt from the carpet fibers with less water. We then go over the carpet with extra vacuum-only passes to pull out moisture left behind.

In some cases, we also place professional fans, called air movers, in the areas being cleaned. These keep air circulating across the damp carpet to help it dry sooner.

Yes. You do not have to be home, although we recommend having you or another responsible adult present. This gives your technician an opportunity to walk through the areas being cleaned, review service options, and discuss any concerns with you.

If you plan to be away, please contact us before your appointment to arrange access, share any special instructions, and explain how you would like the property secured afterward. Payment is normally collected once the cleaning is complete, so payment arrangements will also need to be made in advance.

AAA Carpet Cleaning is fully insured, giving you added peace of mind while we care for your home.

Pet accidents can leave behind discoloration, lingering odors, and residue that regular carpet cleaning may not fully remove. Urine can also soak into the carpet backing and padding, making treatment more involved than cleaning the surface alone.

Your technician will inspect the affected areas and may use a UV light to help locate possible pet contamination. After assessing the carpet and the extent of the problem, your technician will explain the available treatments, their expected results, and any additional costs before work begins.

Most pet treatments carry an additional charge. These services are optional, and you can decide how you would like to proceed after reviewing the recommendations and pricing.

Dirt, dust, and grit build up in carpet with everyday use. Foot traffic rubs these particles against the fibers, which can cause premature wear. Regular vacuuming removes loose debris, while professional cleaning reaches embedded soil and helps address spots and odors.

Tile and grout also need routine care. Dirt, spills, and cleaning residue can collect on tile and settle into porous grout, leaving floors looking dull or discolored. Professional cleaning helps remove buildup that everyday mopping can leave behind.

Upholstery collects dust, body oils, pet hair, and everyday spills. Over time, these can affect the appearance and freshness of the fabric. Regular vacuuming and professional cleaning suited to the material help remove buildup and preserve your furniture.

Consistent care helps keep these surfaces looking their best and can extend their useful life.

The right schedule depends on how much use each surface receives. Pets, children, frequent visitors, and tracked-in dirt can mean cleaning is needed sooner. Businesses and other busy spaces may also need more frequent attention.

For carpet, professional cleaning every 12 to 18 months is a common guideline, with shorter intervals for heavily used areas. Check your carpet warranty for any required cleaning methods and schedules.

Tile and grout cleaning depends on foot traffic, spills, and regular maintenance. If grout is becoming discolored or your floor still looks dirty after mopping, it may be time for professional cleaning.

Upholstery needs vary with the fabric and how often the furniture is used. Everyday seating may need attention sooner than rarely used pieces, especially in homes with pets. Follow the manufacturer’s care instructions and schedule cleaning when soil or buildup becomes noticeable.

Regular vacuuming, appropriate mopping, and prompt attention to spills help maintain your surfaces between professional cleanings.

Yes! Our cleaning includes a prespray to loosen dirt and routine spot treatments to help remove individual spots. Both are included in the cleaning price at no extra charge.

Specialty stains, such as pet urine or red dye from drinks, may require additional treatments at an extra cost. Your technician will explain any recommended treatment and pricing before proceeding.

Yes, we generally need to connect to an outdoor water faucet to supply our truck-mounted carpet cleaning equipment.

We will always ask your permission before connecting. Please let us know which faucet to use and whether it has any leaks or known problems.

Professional cleaning can make a noticeable difference, but the results depend on the carpet’s fiber type, quality, age, and condition.

Higher-quality nylon carpets tend to hold their shape and respond well to cleaning. Less expensive polyester carpets may release dirt and stains well, but they often flatten and mat more easily. That wear can leave them looking worn even after a thorough cleaning.

Cleaning removes dirt and buildup, but it cannot reverse permanent wear, fading, or fiber damage.

Professional cleaning can help reduce furniture dents, but complete removal is not always possible. Heat, moisture, and gentle carpet grooming can help lift compressed fibers. Some areas may continue to recover over several days.

Results depend on the carpet’s construction, the weight of the furniture, and how long it has remained in place. Deep or long-standing indentations may be permanent, so cleaning can improve their appearance without fully restoring the carpet to its original shape.

No. We use specially conditioned water in our truck-mounted cleaning system to help rinse away dirt and cleaning solutions. Combined with thorough extraction, this leaves your carpet feeling soft and clean once dry, without a stiff or sticky residue.